Embark Privacy Notice

Embark Chemical Consulting Ltd is committed to protecting and respecting your privacy. 

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.embarkchemical.com and when we provide our consultancy services.

Our contact details

Email: chris@embarkchemical.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Purchase or account history

  • Account information

  • Website user information (including user journeys and cookie tracking)

  • Call recordings

  • Records of meetings and decisions

  • Information relating to compliments or complaints


We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details

  • Addresses

  • Purchase history

  • Account information, including registration details

  • Marketing preferences


We collect or use the following information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)

  • Employment history (eg job application, employment references or secondary employment)

  • Education history (eg qualifications)

  • Lawful bases

We collect or use the following information for service updates or marketing purposes - including via this website:

  • Names and contact details

  • Marketing preferences

  • Purchase or viewing history

  • IP addresses

  • Website and app user journey information

(This website is hosted by Squarespace. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form).

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Email Marketing

We collect your name, email address, and any preferences or interests you provide to us when you:

  • Subscribe to our newsletter or other marketing communications.

  • Provide your details during events, webinars, or other interactions.

  • Opt-in through forms on our website.

The personal data we collect is used to:

  • Send you newsletters, insights and updates about our services.

  • Provide information about events, webinars, and other relevant activities.

  • Tailor our marketing messages to your interests and preferences.

We rely on the following legal bases to process your personal data for email marketing:

  • Consent: We obtain your explicit consent before sending you marketing emails. You have the right to withdraw your consent at any time.

  • Legitimate Interests: We may send emails to those who have subscribed based on our legitimate interest in promoting our products and services, provided this does not override your rights and interests.

Our lawful bases for collecting or using personal information to provide services and goods are:

  1. Consent

  2. Contract

  3. Legitimate interest: As a consultancy, we collect personal data to effectively provide and enhance the goods and services offered to our clients. The specific reasons for collecting this data include service customisation, order processing and fulfillment, customer support, account management, service improvement and compliance and legal obligations.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  1. Consent

  2. Contract

  3. Legitimate interest: As a consultancy, we collect personal data to effectively provide and enhance the goods and services offered to our clients. The specific reasons for collecting this data include service customisation, order processing and fulfillment, customer support, account management, service improvement and compliance and legal obligations.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  1. Consent

  2. Legitimate Interests: To analyse website usage and improve the functionality and user experience of our Site. We may send emails to those who have subscribed based on our legitimate interest in promoting our products and services, provided this does not override your rights and interests.

Our lawful bases for collecting or using personal information for recruitment purposes are:

  1. Consent

  2. Legitimate interest: To contact individuals during the recruitment process

Where we get personal information from

People directly

How long we keep information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.


Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal data.

  • Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

  • You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

  • To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.


How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

28 May 2024